Plus everything you need to know before Race Day.
If you have any other questions or concerns please reach out to us via our Facebook Page, or e-mail us at email@example.com
Frequently Asked Questions
How many aid stations will there be and what kinds of food can I expect?
There will always be at least one fully stocked aid station at our races. We will always have water, Gatorade and soda in stock for you. We also stock up on chips, chocolates, candy, power bars, sandwiches, homemade foods, and fruit, while ensuring that vegetarian and vegan options are always available for our runners.
When and where can I pick up my race bib?
Unless otherwise specified via e-mail or our social media pages, Bib Pick-up happens with registration on race morning, which opens an hour before race start.
What happens if I hurt myself during the race?
All of our races are staffed by at least one EMT, who is available to all runners until the end of our races. They ensure that medical equipment is available and are certified by the state of California. Additionally, all Aid Stations are stocked with a first-aid kit. We also ask that everyone sign a waiver before the race starts, as running in the mountains can be dangerous and we cannot be held liable for any incidents that occur on the trail.
Where do I park my car?
All of our races are conveniently located within a short walk from parking lots. We ensure that you don’t have to pay to park for the majority of our races, but we do encourage car-pooling, which allows us to be better stewards of the lands we’re using and ensures that there is enough parking for everyone.
What if I can’t make it to a race I signed up for?
Worry not, simply send us an e-mail at least 24 hours before the race’s scheduled start time and we can transfer your race registration to a future race of your choosing (some conditions may apply) for a distance equal to or shorter than the one you signed up for. Please note that no-shows forfeit their registration fee, so please kindly contact us at least 24 hours before the race to take advantage of our ‘most generous in the industry’ rollover policy.
Can I be refunded for a race if I don’t make it?
Unfortunately no. All of our race registration sales are final. We are happy to accommodate a race transfer if you get in touch with us at least 24 hours beforehand, but we do not offer refunds and we cannot transfer “no-shows” on race day.
When will photos of the race and results be posted?
We aim to have all race results and photos published to our website and social media sites by the Friday following race weekend.
Can I register for a race on the day of the race?
Race day registration is available for a small additional fee as indicated on each race’s registration page. We can only accept cash or check on the morning of the race. However, online registration is available through the morning of the event.
Where can I find additional information for a race I am signed up to?
Any updates to our races, such as cancellations or changes will be e-mailed to you via the e-mail you signed up with and all information will be published to our Facebook Page and website.
Is there anything I should plan to bring with me on race day?
Our aid stations are fully stocked with most everything you need. However, for our longer distances, we recommend that you bring a running pack, water, and at least one warm clothing item. Anything else you might like to bring is at your discretion.
Does everyone receive a T-Shirt and Medal?
All of our race participants will receive a medal at the finish line for their distance. Performance t-shirts with the Troy’s California Trail Runs logo are available for $25 at the time of your online purchase. At times we will have extra t-shirts available for sale on race day. All t-shirt orders will be fulfilled on race day.
How are the courses marked?
All of our courses are marked with ribbons and gypsum chalk in the days leading up to the race. Full course maps, including elevation profiles, are available on our website for each race and we always have race maps available at runner check-in. Additionally, we present a trail briefing 15 minutes before the start of our races.
What happens in case of inclement weather?
All courses and distances are subject to change due to unforeseen circumstances, including weather. If this happens, we will do the best we can to keep the intended distances as close as possible on any new courses.
What is your cancellation policy?
If an event is canceled by the Park Service Authority due to a natural disaster or bad weather, or if a property owner decides to cancel the event, your registration will be rolled over to another event.
If the race director needs to cancel for some other reason not listed above, you will be refunded the cost less the processing fee for whatever distance you signed up for.
Do you offer any discounts?
Active military receive a 15% discount. Please e-mail firstname.lastname@example.org to process your military registration discount before registering.
Can I volunteer for your races?
Without the support of our volunteers, our races and what we do simply wouldn’t be possible! If you are interested in volunteering, please visit our Volunteers Page for more information.
How do you map your races?
We use online software to map all of our races, and we also measure our courses when marking them in the days leading up to a race. Data on distances and elevation profiles on our site will not always be identical to the data you record on race day with your watches. We’ve seen up to 10% differences in some cases. This is because there is no universal algorithm used to calculate this information. We apologize for any inconvenience this may cause.
If you have any completed runs that you would like to share with us to improve our maps please email a link of your completed run or provide a GPX file to email@example.com. Thank you for your contribution!
Will there be a photographer at your races?
Yes, we usually have a professional photographer at our races to take photographs of our runners. At times, volunteers are asked to take photos with their phones. If you have any race day photos you’d like to share with us, please visit our Facebook Page.
Can I wear headphones/earphones at your races?
Yes, however, when you come into aid stations we recommend that you remove your listening devices so that we can communicate with you effectively. We also highly recommend being aware of your surroundings on the trails, which headphones/earphones might have an affect on.